About this partner.
The focus is always on developing the potential of people, teams, and organisations, to build skills and confidence to meet the demands and the challenges of today's world. A global training, development, facilitation coaching and people expert with considerable consultancy experience and a proven track record. A strong reputation for developing people, teams, and organisations. ​Working within the areas of change, coaching, team development, management, culture, leadership, and facilitation.
​
Brands worked with Liverpool Football Club, Bluewater, Thorntons Plc, Ted Baker, Retail Trust, Farlow’s. CMO (Commercial Materials Online). Bottega Veneta.
​
Key achievements and specialist areas detailed below
Liverpool FC. The best match day experience.
Working with the Anfield Stadium Operations Director and the Anfield Stadium Operations Team.
​
The brief was to create and deliver the best home match experience.
​
The result: The best fan experience. The best family zone. The best pie. The best cup of tea. The best box and lounge experience.
​
An exceptional experience providing the foundations for success. With stadium recognition and awards. Introducing a family zone, fan experience and engagement.
Ted Baker. Create and deliver training that does not feel like training.
A collection of six unique challenges where expectations are always set high, thinking differently is always a key theme, challenging perceptions, beliefs, creating moments of learning, insights and development is always rewarding for people.
​
Result, the challenges have driven, protected Teds culture. They have championed the development of people skills, talent and growth into a global brand, for which Ted Baker earned an enviable reputation.
Bottega Veneta. The Bottega team challenge.
We know that great teamwork can significantly change things by promoting collaboration and it should all be invigorating!
​
The team challenge celebrated working together as a team. With opportunities to apply the team’s awareness, understanding and skills in the areas of communication, teamwork, problem solving and leadership.
​
Teams that face the same way, who share a common vision, direction and sense of community get where they are going quicker and easier because they are travelling on the positive strengths, behaviours and skills of others.
Thorntons PLC. The art of the chocolatier.
Leadership Magic for retail teams. Competence based development programme and events for driving operational standards in every area of retail operations.
​
The art of the chocolatier. Developed and delivered an immersive experience bringing the customer closer to the craft of the Master Chocolatiers development kitchen.
​
Both programmes have driven brand commitment and alignment. Facilitated major culture change whilst supporting people in adopting new thinking, knowledge and skills.
Bluewater. Ultimate Refreshment.
The re branding and creating the guest experience for the iconic Bluewater retail and leisure destination.
​
The result, a world class refreshed guest experience, behaviourally and culturally.
​
It involved team events for the senior leadership team and stakeholders across retail and operations.With strategic visioning for the design and delivery of Ultimate Refreshment which impacted 250 people.
​
Every element and facility received the Ultimate Refreshment treatment. The result, a world class refreshed guest experience, behaviourally and culturally.
CMO. (Commercial Materials Online). The team edge.
To deliver a coaching programme for a team of Directors team who run UK’s leading ecommerce platform for selling building materials.
​
The programme focused on identifying personal, team and organisational needs and objectives. Paired with an external coach, everyone received sessions of confidential one to one coaching
​
The result, individual and team change. The team engaged in shaping the culture and environment. The team ready to deliver the strategic aims and objectives for the business.
What Our Clients Say
Owner/founder Coach. Facilitator. Developer. Presenter.
I had the pleasure of attending several of John’s courses over the years, and getting to know John well during our time together. Suffice to say, these courses had a profound effect on my career and personal development. I use several of the lessons learned to this day, and look back on my time spent with John with great fondness. John has always gone above and beyond his role as facilitator, continuing to stay in contact and taking genuine interest in both my career path and personal life. We have shared many laughs & learnings together and John has left an indelible legacy on my thought process and values. Thinking to our times together I am inevitably drawn to smile and this is testament to the man, thought provoking, challenging and all round decent chap. John thanks for all the years of challenge, interest and intrigue.